Provide real-time support and keep your visitors engaged around the clock with onWebChat, a powerful live chat plugin combined with an intelligent AI chatbot.

onWebChat integrates seamlessly with WordPress and WooCommerce, allowing you to chat with website visitors in real time, automatically answer common questions with AI, monitor visitor activity, and convert more visitors into customers.

With the new WooCommerce integration, your AI chatbot can automatically sync your product catalog and respond to product-related questions using real product data — including product names, descriptions, and links. No manual training required.

We offer a 100% free plan packed with essential features. When you sign up, you’ll also receive a 1-month free trial of our Pro AI Plan, so you can test all advanced AI features with no risk. Explore our plans.

Getting started takes less than a minute. Simply install the onWebChat plugin and sign up for our service

Special Offer: Enjoy a 1-month free trial of our Pro AI Plan by signing up today. Plus, test the AI chatbot with 50 free bot credits. Compare all plans here

Key Features & Benefits:

...and much more!

Enhance the Customer Experience:

Your customers will love the speed, convenience, and always-available support.

Need Assistance?

Have questions? Chat with us directly on onWebChat!

How does WooCommerce integration work?

If you have WooCommerce installed, you can enable automatic product synchronization in the onWebChat settings. This allows your AI chatbot to learn about your products and provide accurate product information to customers. Products are automatically synced when created, updated, or deleted. You can also perform a bulk sync of all existing products.

Is my WooCommerce data secure when syncing?

Absolutely! Product sync uses HMAC-SHA256 authentication with a unique secret key. Only essential product information (name, description, URL) is synced - no customer data, orders, or sensitive information is transmitted.

How can I integrate the AI chatbot into my website?

If you haven't joined onWebChat yet, simply sign up for an account. Once registered, you'll gain access to the Pro AI plan and receive 50 AI bot credits to start using our AI chatbot. Integration is effortless, just provide some training data (questions-answers), and you're ready to test your AI chatbot on your website!

Is onWebChat Free?

No credit card is required to sign up. We also offer a completely Free plan that includes almost all features, making it an excellent choice for most small businesses. Additionally, new sign-ups enjoy 1 month of access to our Pro AI Plan at no cost.

What does the Pro AI Plan offer?

The Pro AI Plan includes all the features of the Free Plan, plus white-label customization, an advanced AI chatbot, and unlimited chat history.

How is the AI chatbot priced?

You can try our beta AI bot with 50 free bot credits that we provide with registration. To use the AI chatbot, you'll need to be on our Pro AI plan with at least one agent. Pricing starts at $6 for 200 chat dialogs (chat sessions), with lower prices available if you want to buy more chatbot credits.

Can the AI bot understand questions, even those with errors, in any language?

Absolutely! Our AI chatbot excels at understanding questions, even those with mistakes. It leverages your data to provide accurate and freshly crafted responses, akin to human communication. Additionally, it offers multilingual support, allowing it to converse with your visitors in their preferred language, regardless of the language of your data.

Do I need additional software?

No extra software required. Simply install this plugin and register on onWebChat.

How can I customize the chat widget?

Adjust widget settings via your onWebChat Chat Dashboard.

Is the chat widget translatable?

Absolutely! You can customize the language and text to your liking.

Can I hide live chat widget when I am offline?

Certainly. Just deselect "use offline form" in your dashboard.

Is there a white-label option?

Yes, our Pro AI Plan allows you to remove the onWebChat logo.

Can I monitor visitor activity?

Absolutely. Monitor real-time visitor activity, including geolocation, browsing behavior, and more.

Can chats be transferred between agents?

Yes, active chats can be handed off to other available agents.

Can I invite visitors to chat?

Yes, employ automated Triggers or manually click on a visitor to initiate a chat.

How secure is our data?

We prioritize security with SSL encryption, ensuring all chat communications are secure.

What languages are supported?

Our dashboard supports multiple languages including English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek, and Turkish. The chat widget can be fully customized in any language to match your audience.

I'm not able to connect to my live chat account using email/password. Why?

If your connection is blocked (e.g., by a firewall), use your Chat ID from the dashboard to connect.

3.5.3

• Update images

3.5.2

• Minor bug fixes

3.5.1

• Minor bug fixes

3.5.0

• NEW: WooCommerce Product Sync - Automatically sync products for AI bot training
• NEW: Bulk sync feature with background processing
• NEW: Real-time product updates (create, update, delete)
• NEW: Admin UI for WooCommerce integration settings
• Enhanced AI chatbot with product knowledge capabilities

3.4.1

• Tested on WordPress 6.8 and update texts

3.4.0

• Bug fix and security improvements

3.3.2

• Bug fix

3.3.1

• AI chatbot support & fix bug

3.3.0

• AI chatbot support

3.2.0

• Security bug fix

3.1.0

• Javascript api commands support

3.0.4

• bug fix

3.0.3

• bug fix

3.0.2

• Ability to show/hide live chat widget on selected pages - bug fix

3.0.1

• Ability to show/hide live chat widget on selected pages

2.0.2

• Support for new Chat id format

2.0.0

• Add login option by username/password or Chat id.
• Option to show/hide live chat widget

1.0

• First onWebChat livechat plugin version

1. Install the Plugin: Activate the onWebChat live chat plugin on your WordPress site. 2. Sign Up: Create an account with onWebChat. 3. Connect: Link the plugin to your onWebChat account using your email and password. 4. You're Live: The chat widget appears on your site instantly!

Note: If you encounter issues connecting via email/password, use your Chat ID found in the Chat Dashboard or registration email.

Chat Dashboard



Monitoring visitors in real-time



onWebChat plugin - WooCommerce settings



onWebChat live chat widget